Selling Jewellery ID Required and Cash Limits

To help us process your sale safely and efficiently, please review the following requirements before visiting us.

Cash Payment Limits

  • Maximum cash payment: £3,000 per customer per day.

  • Any amount above the applicable cash limit must be paid by UK bank transfer to a bank account in your own name.

If you have received any cash payments from us for gold or jewellery within the past 12 months, this may affect the amount we can pay in cash.

Acceptable Photographic ID

Please bring one of the following valid forms of photographic identification:

  • UK photocard driving licence

  • Passport

  • National identity card

  • UK biometric immigration document

  • Official photographic concessionary bus pass

Proof of Address

Please bring an approved document showing your current address:

  • Bank or building society statement dated within the last 3 months

  • Utility bill dated within the last 3 months

  • Current Council Tax bill

  • Mortgage statement dated within the last 12 months

  • HMRC or government correspondence dated within the last 12 months

  • Pension or regulated financial services statement dated within the last 12 months

  • UK photocard driving licence, provided it has not already been used as your photographic ID

For large transactions, two approved proof-of-address documents may be required.

Information About Your Items

We may ask you a few questions about the gold or jewellery you are selling, including:

  • How you acquired the items

  • How long you have owned them

  • Whether you have any supporting documents, such as receipts, valuations or inheritance paperwork

This helps us verify the ownership and background of the items.

Important

Please ensure you bring the required identification and proof of address, and that you can provide information about the items you wish to sell. This will help us complete your transaction as smoothly as possible.