Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Such as:

• Gift cards
• Bullion and Coins
• Earrings (Unless faulty)
• Any item with alterations (Sizing, rhodium plating, length adjustment) requested by the customer will not be eligible for return

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item that is returned more than 30 days after delivery
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.