Frequently asked questions

See below a list of our most frequently asked questions. If you don’t find the answer you’re looking for you can contact us at any of our 3 stores on our Contact Us Page

What happens to the gold after I sell it?

The gold is re-processed in the UK in adherence to the strict environmental standards enforced in this Country.

Are there any hidden fees or commissions attached to selling my Gold with Gold

No. Unlike many internet-only Gold Buying firms, there are no Handling charges, separation charges, testing charges, charges for gemstone removal or any type of commissions when you use our service – GUARANTEED!

How long as the Company been trading?

Gold Reserves Jewellers Limited has been buying in scrap Gold in our South Wales Jewellery outlets since 1992.

Is it ok to include gold items that are not hallmarked?

Yes, as long as the items are made from Gold, Platinum or Paladium we can determine the purity using out testing equipment and price accordingly.

What happens if there is a lot of non-gold i.e. gem stones included in my jewellery?

Don’t worry. Our trained staff use specialist Trading Standards approved gold scales. They accurately weigh all items and remove and allow for any non-Gold content.

Can I contact Gold Reserves by telephone?

Yes of  course Cardiff 02920 236479 | Swansea 01792 459159 | Llanelli 01554 750050

© Gold Reserves Limited 2018. All rights reserved. Company reg no: 02715602 VAT reg no: 615669518 | Privacy